SoftStore API added Message Webhook for order chats
SoftStore API added a new Message Webhook for order chats.
Buyer messages in an order chat can now be delivered to the seller as an HTTP callback to api_url. The webhook type is message. The payload includes id_chat, message text, payment status and request signature for verification.
After receiving the callback, the seller can reply through Chat API: POST /api/v1/chat/send/{id_chat}. This enables automated order replies, support agent scenarios, CRM/helpdesk integrations, post-purchase clarification flows and controlled message processing with signature validation.
Documentation: https://doc.softstore.app/#webhook-message
Buyer messages in an order chat can now be delivered to the seller as an HTTP callback to api_url. The webhook type is message. The payload includes id_chat, message text, payment status and request signature for verification.
After receiving the callback, the seller can reply through Chat API: POST /api/v1/chat/send/{id_chat}. This enables automated order replies, support agent scenarios, CRM/helpdesk integrations, post-purchase clarification flows and controlled message processing with signature validation.
Documentation: https://doc.softstore.app/#webhook-message